Launch offerGet 85% off your first monthuse code FIRST85 at checkout.

Claim discount
Mailgent
Book a demo
Sign in
Get started

← Back to home

Mailgent Privacy Policy

Last Updated: 4th April 2026

This Privacy Policy ("Policy") explains how Mailgent ("Mailgent," "we," "us," or "our") collects, uses, and protects your information when you access or use our website and automation platform ("Services").

By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

This Policy should be read together with our Terms of Service.

1. Electronic Notice & Consent

This Policy is provided electronically under laws such as E-SIGN and UETA. You consent to receive and accept it in electronic form.

2. Scope

This Policy applies to:

If you're using Mailgent via a company or team (a "Customer"), we may process your information on behalf of that Customer as a processor (see Section 12).

3. Information We Collect

3.1 Information You Provide

  • Account details: name, email, company name, login credentials
  • Campaign content: messages, templates, contact data
  • Payment info: billing email and subscription status
  • Communications: support messages, feedback, attachments

3.2 Automatically Collected

  • Device data: IP address, browser, OS, referral source
  • Usage data: pages visited, clicks, timestamps
  • Log data: errors, crashes, performance diagnostics
  • Cookies and similar tech (see Section 9)

3.3 From Third Parties

  • Platforms you connect (e.g., LinkedIn, email inboxes, CRMs)
  • Payment processors (transaction status)
  • Marketing partners (business info, leads, where permitted)

4. How We Use Information

  • Deliver and operate our Services
  • Process payments and subscriptions
  • Improve performance and usability
  • Detect abuse and enforce security
  • Provide customer support
  • Send transactional communications
  • Comply with legal obligations

5. Legal Bases (for EEA/UK)

  • Contractual necessity
  • Legitimate interest
  • Consent
  • Legal obligations

6. How We Share Information

6.1 Service Providers

  • Hosting (e.g., Vercel, AWS)
  • Monitoring and analytics
  • Payment processing (e.g., Stripe)
  • Customer communications

6.2 Integrations

If you authorize integrations (e.g., LinkedIn, Gmail), data is shared based on your settings.

6.3 Legal Requirements

We may disclose info to comply with legal requests or protect our rights.

6.4 Business Transfers

If Mailgent undergoes a merger, acquisition, or asset sale, your data may be transferred.

6.5 Aggregated/De-Identified

We may share anonymized data for analysis or business purposes.

7. Data Retention

We retain information as needed to provide services, meet legal duties, resolve disputes, and support audits and billing.

8. International Transfers

We and our vendors may process data in countries outside your own, including the United States, with appropriate safeguards.

9. Cookies & Tracking

Mailgent uses cookies for sessions, analytics, personalization, and security. You may disable cookies in your browser.

10. Marketing Emails

We may send marketing messages with your consent. You can unsubscribe at any time.

11. Your Rights

Depending on your location, you may access, update, delete, port, or restrict your data, and withdraw consent. Contact [email protected].

12. Customer-Controlled Data

If you use Mailgent through an organization, your employer controls the data; Mailgent acts as a processor.

13. Security

We use industry-standard security including encryption, authentication, and access control. Use strong passwords and report suspicious activity.

14. Children's Privacy

Mailgent is not for children under 13 (or under 16 where applicable).

15. Third-Party Services

We are not responsible for third-party privacy practices. Review their policies separately.

16. Changes to This Policy

We may update this Policy and will post updates here with a new effective date.

17. Contact Us

Mailgent

Email: [email protected]

Website: https://mailgent.io

18. Google account data (Sign in with Google)

If you sign in using Google, we receive the categories of information you authorize on Google's consent screen (typically name, email, and profile picture URL). We use it only to create and maintain your account, authenticate you, and communicate about the Services. We do not sell Google user data or use it for ads. You may revoke the connection from your Google Account settings.